Prescriptions

How to Order Repeat Prescriptions

The easiest ways to order your repeat prescriptions are:

  • Use your NHS account: Access through the NHS website or the NHS app.
  • Use the GP online system: Click the link at the top of this page.

These accounts show all your repeat medicines and dosages, and you can choose which ones you need.

Other ways to order:

  • In person: Bring the paper form to the surgery, Monday to Friday from 8 am.
  • By mail: Post the form to us with a stamped addressed envelope if you want it mailed back to you.

Please note: We do not accept repeat prescription requests over the phone or by email.


Collecting Your Prescription

You can usually collect your prescription from the pharmacy 5 working days after ordering it.

  • Choose a pharmacy: You need to pick a pharmacy to collect your prescription from. This is called nominating a pharmacy.
  • Change your pharmacy anytime:
    • On the NHS app or website where you order prescriptions
    • At your GP practice
    • At any pharmacy that accepts repeat prescriptions

SMS Service: We can text you when your medication is ready. Please update the surgery with your mobile number to use this service.


Electronic Prescription Service (EPS)

The Electronic Prescription Service (EPS) is an NHS service that allows your GP to send your prescription to a pharmacy electronically.

What this means for you:

  • More choice: You can get your medicines from a pharmacy near where you live, work, or shop.

For more information:

  • Choosing a pharmacy or dispenser
  • Cancelling or changing your choice of pharmacy
  • What to do if you're unhappy with the process

Visit Electronic prescriptions on the NHS website.

For information about prescription exemptions and fees, visit the NHS website.


Questions About Your Prescription

If you have questions about your medicine, ask your local pharmacist. They can also help with medicines you can buy without a prescription.

The NHS website provides information on:

  • How your medicine works
  • How and when to take it
  • Possible side effects
  • Answers to common questions

Visit Medicines A to Z on the NHS website.

If you want to speak to someone at the GP surgery about your prescription, fill out our medication query form.


Medication Reviews

If you have a repeat prescription, we may ask you to come in for a review. We will contact you when it’s time.


Prescription Charges

Learn more about prescription charges on the NHS website.


What to Do with Old Medicines

Take old medicines to the pharmacy you got them from or bring them to the surgery. Do not put them in your household bin or flush them down the toilet.


About Pharmacists

Pharmacists are qualified healthcare professionals who can give advice on minor illnesses such as:

  • Coughs
  • Colds
  • Sore throats
  • Stomach problems
  • Aches and pains

The Pharmacy First scheme is now active. Treatment can be sought for the conditions listed below. Patients can access advice and treatment, including antibiotics if needed:

  • Earache (children aged 1 year to 17 years)
  • Sinusitis (adults and children aged 12 years and over)
  • Sore throat (adults and children aged 5 years and over)
  • Infected insect bites (adults and children aged 1 year and over)
  • Impetigo (adults and children aged 1 year and over)
  • Shingles (adults aged 18 years and over)
  • Uncomplicated urinary tract infections in women (women aged 16 to 64 years)

Find a pharmacy on the NHS website.

Many pharmacies are open late and on weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can talk to staff without being overheard.