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Due to the current situation with the coronavirus Tockwith Surgery opening hours are as follows: Monday - Tuesday 8.30am - 6.00pm, Wednesday and Thursday 8.30am - 12.00pm Friday 1pm -6pm


PRESCRIPTIONS YOU CAN STILL COLLECT PRESCRIPTIONS DURING OPENING HOURS DUE TO HIGH DEMAND CAN YOU PLEASE ALLOW 5 WORKING DAYS BEFORE COLLECTING YOUR MEDICATION, DUE TO THE HIGH VOLUME OF CALLS PLEASE DO NOT RING THE SURGERY TO CHECK IF YOUR MEDICATION IS READY FOR COLLECTION. IF YOU ARE SELF-ISOLATING AND HAVING DIFFICULTY ARRANGING COLLECTION PLEASE LET US KNOW 


In the light of the coronavirus all GP appointments will receive a telephone consultation; please keep your phone clear around the time of your appointment, due to the volume of calls at present, your telephone consultation with the may not be at the exact time. HCA and Nurse appointments will remain face to face appointments, and patients can still collect their prescriptions. Many thanks for your co-operation Springbank Health

contact your doctors online and get a response by the end of the next working day

CORONAVIRUS INFORMATION

Information about the covid-19 pandemic is frequently being updated. For the latest COVID-19 health advice please visit www.nhs.uk/coronavirus

For the latest government updates about coronavirus, please visit www.gov.uk/coronavirus

If you have been told to self-isolate because of coronavirus and you need a note for your employer, you do not need to contact your GP practice; the information you need if here: https://111.nhs.uk/isolation-note/

The Go-To website for children's mental health in North Yorkshire

A new website has been launched, dedicated to helping children and young people in North Yorkshire find mental health support.

The Go-To – www.thegoto.org.uk – is designed to be a portal or ‘single point of information’ showcasing the mental health support services offered by different agencies in the county.

With the majority of young people currently not in school and many in isolation as a result of the restrictions imposed on movement to deal with the COVID-19 (Coronavirus) pandemic, health leaders believe online mental health support for young people has never been more important.

Please click on the leaflet and flyer for further information  The Go-To Leaflet The Go-To Flyer

Welcome to Springbank Health

We are the local GP service for villages between Knaresborough and York, running clinics from our surgeries in Green Hammerton and Tockwith. Please click here for our information leaflet which gives more details about us.

Our aim:

As a patient you will be listened to, understood and respected. We are committed to working together to offer you high quality compassionate care. We will always include you in your health decisions and to continually strive for improvement.

Extended Access Service

The Extended Access Service is an extension of your usual primary care practice. It is not a walk-in service – you need to make an appointment.

The Extended Access Service is located at Mowbray Square in Harrogate and North House in Ripon. You can get appointments here up to 8pm weekdays and on Saturday mornings. Information about the new service is available here or contact reception. To download an information leaflet about the service Click here.

The Extended Access Service is not a walk-in service – you need to make an appointment via your registered GP practice. The service is open from 6.30pm to 8pm Monday to Friday, Saturday mornings at Mowbray Square and North House, and on Sunday mornings at Mowbray Square.

Information about the Extended Access service is available here or contact reception.

Book appointments online

You can book telephone appointments with doctors using the link to online services. You will need to be registered to use this though. If you do not use online access to book appointments or request prescriptions, but would like to do so, please speak to our reception staff. When you book a telephone appointment, the GP will try to call you back as close to the time specified as possible, but it might be a little earlier or a little later that day.

CPR Courses

The Patient Group runs free CPR courses. To book please email arnold@goosemoor.info.

Serving You

Our dedicated team are here for you and we can offer support and treatment for all conditions, from those you may feel are minor to those which are more serious and require specialist management. Please refer to the health information on this website which can guide you to decide who to see. You can make an appointment with one of our highly qualified practice nurses for coughs, colds, urine infections, back pain etc.. and we run clinics covering a wide range of healthcare issues. The receptionists will help you get the most appropriate care. The website also allows you to do a lot from the comfort of your home such as order a repeat prescription or cancel an appointment. You can also get online access to a summary of you medical record. Please ask reception for details as we need to give you more written information about this.

Partners in Care

Once registered, we will put you and your needs first, with our healthcare professionals working together to ensure the best care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.

CQC

We were pleased that the CQC (Care Quality Commission) gave us an outstanding rating and placed us in the highest band of general practice nationally. You can see more information about the report here

 

(Site updated 29/05/2020)
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