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Due to the current situation with the coronavirus Tockwith Surgery opening hours are as follows:Week commencing 3rd August until further notice - Monday, Tuesday and Wednesday 8.30am-12.00 and 2.30pm-6.00pm, Thursday 8.30am-12.00pm, Friday 8.30am-6.00pm.  


PRESCRIPTIONS YOU CAN STILL COLLECT PRESCRIPTIONS DURING OPENING HOURS DUE TO HIGH DEMAND CAN YOU PLEASE ALLOW 5 WORKING DAYS BEFORE COLLECTING YOUR MEDICATION, DUE TO THE HIGH VOLUME OF CALLS PLEASE DO NOT RING THE SURGERY TO CHECK IF YOUR MEDICATION IS READY FOR COLLECTION. IF YOU ARE SELF-ISOLATING AND HAVING DIFFICULTY ARRANGING COLLECTION PLEASE LET US KNOW 


In the light of the coronavirus all GP appointments will receive a telephone consultation; please keep your phone clear around the time of your appointment, due to the volume of calls at present, your telephone consultation with the may not be at the exact time. HCA and Nurse appointments will remain face to face appointments, and patients can still collect their prescriptions. Many thanks for your co-operation Springbank Health

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CORONAVIRUS INFORMATION

Information about the covid-19 pandemic is frequently being updated. For the latest COVID-19 health advice please visit www.nhs.uk/coronavirus

For the latest government updates about coronavirus, please visit www.gov.uk/coronavirus

Take a look at our new page here on general wellbeing and local services which help to keep people of all ages fit and healthy.

Extended access to primary care

The Extended Access Service is an extension of your usual primary care practice. It is not a walk-in service – you need to make an appointment.

The Extended Access Service is located at Mowbray Square in Harrogate and North House in Ripon. You can get appointments here up to 8pm weekdays and on Saturday mornings. Information about the new service is available here or contact reception. To download an information leaflet about the service Click here.

Skype and Facetime Appointments

We understand that not everyone will find it easy to get to an appointment at the surgery. A Skype appointment might be an alternative way of speaking to us, although we would not be able to examine you on the video link. If you would like a Skype appointment, please call us in the usual manner and our receptionists will take your email address. We will then call you on Skype at the time of the booked appointment 

You can now book telephone appointments with doctors using the link to online services. You will need to be registered to use this though. If you do not use online access to book appointments or request prescriptions, but would like to do so, please speak to our reception staff. When you book a telephone appointment, the GP will try to call you back as close to the time specified as possible, but it might be a little earlier or a little later that day.

 

We have updated our Springbank Privacy Notice in line with the new GDPR law from May 2018.  

 

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