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Due to the current situation with the coronavirus Tockwith Surgery opening hours are as follows: Weeks commencing 22nd and 29th June - Monday and Tuesday 8.30am-6.00pm, Wednesday and Thursday 8.30am-12.00pm, Friday 8.30am-6.00pm.                                                 Week commencing 6th July - Monday 9.00am-12.00pm,Tuesday, Wednesday and Thursday 8.30am-12.00pm - Friday 8.30am-6.00pm


PRESCRIPTIONS YOU CAN STILL COLLECT PRESCRIPTIONS DURING OPENING HOURS DUE TO HIGH DEMAND CAN YOU PLEASE ALLOW 5 WORKING DAYS BEFORE COLLECTING YOUR MEDICATION, DUE TO THE HIGH VOLUME OF CALLS PLEASE DO NOT RING THE SURGERY TO CHECK IF YOUR MEDICATION IS READY FOR COLLECTION. IF YOU ARE SELF-ISOLATING AND HAVING DIFFICULTY ARRANGING COLLECTION PLEASE LET US KNOW 


In the light of the coronavirus all GP appointments will receive a telephone consultation; please keep your phone clear around the time of your appointment, due to the volume of calls at present, your telephone consultation with the may not be at the exact time. HCA and Nurse appointments will remain face to face appointments, and patients can still collect their prescriptions. Many thanks for your co-operation Springbank Health

When We Are Closedtelephone_brown

If you need to contact a doctor outside of normal surgery hours you should dial 111. Calls to this number are free from landlines and mobiles. You will then be directed to the most appropriate service.

If you need to contact a doctor between 18:00 – 18:30 you should dial 0330 1230938.

Local Walk in Centre

The nearest NHS walk in centre is located in the centre of York. The address is:

York NHS Walk-in Centre, 31 Monkgate, York, YO31 7WA. Telephone 01904 674557.

The centre is open from 07:00 to 22:00 daily.

How to Obtain Medications in an Emergency

In normal surgery hours, please contact the surgery. Out of hours, please contact the OOH doctor’s service, the on-call pharmacist, or local NHS walk-in centre. When away from home, a local GP practice will be able to help. Pharmacists are able to dispense some medications without a prescription, but will need your GP practice details.

 

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.  

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website